Shipping Policy

1. Shipping Coverage

We currently ship across India to all serviceable PIN codes through our trusted courier partners.

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2. Shipping Charges

Free Shipping: Available on all prepaid orders above ₹999

> COD orders may incur a small additional fee based on your location and order value.

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3. Order Processing Time

All orders are processed and dispatched within 1–3 business days (excluding Sundays and public holidays).

You will receive an email and/or SMS confirmation with tracking details once your order is shipped.

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4. Estimated Delivery Time

Delivery typically takes:

Metro Cities: 2–5 business days

Other Cities/Towns: 3–7 business days

Remote or Rural Areas: 5–10 business days

> Delivery times may vary based on your location, courier partner, and external factors such as weather or public holidays.

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5. Tracking Your Order

Once your order is shipped, a tracking number and link will be shared via email/SMS. You can track your order status at any time until it is delivered.

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6. Cash on Delivery (COD) Orders

COD is available for select PIN codes only.

We may call you to verify COD orders before dispatch.

Orders not confirmed within 48 hours may be automatically canceled.

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7. Undelivered Orders

If delivery fails due to:

Incorrect address or phone number

Recipient not available

Refusal to accept the parcel

The package will be returned to us. We may deduct a reshipping or reverse logistics fee before reattempting or refunding.

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8. Delays in Delivery

While we work with reliable courier partners, delays may occur due to:

Weather conditions

Lockdowns or regional restrictions

Courier issues or natural calamities

In such cases, we will keep you informed via email or phone.

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9. Packaging

All items are packed securely to avoid any damage during shipping. If your package arrives tampered or damaged, please refuse delivery and contact us immediately.

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10. Contact Us

For shipping-related queries, contact us at:

Fashion City India

Email: fashioncityindia18@gmail.com

Phone: +91 9601511596

Website: www.fashioncityindia.com