Shipping Policy
1. Shipping Coverage
We currently ship across India to all serviceable PIN codes through our trusted courier partners.
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2. Shipping Charges
Free Shipping: Available on all prepaid orders above ₹999
> COD orders may incur a small additional fee based on your location and order value.
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3. Order Processing Time
All orders are processed and dispatched within 1–3 business days (excluding Sundays and public holidays).
You will receive an email and/or SMS confirmation with tracking details once your order is shipped.
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4. Estimated Delivery Time
Delivery typically takes:
Metro Cities: 2–5 business days
Other Cities/Towns: 3–7 business days
Remote or Rural Areas: 5–10 business days
> Delivery times may vary based on your location, courier partner, and external factors such as weather or public holidays.
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5. Tracking Your Order
Once your order is shipped, a tracking number and link will be shared via email/SMS. You can track your order status at any time until it is delivered.
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6. Cash on Delivery (COD) Orders
COD is available for select PIN codes only.
We may call you to verify COD orders before dispatch.
Orders not confirmed within 48 hours may be automatically canceled.
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7. Undelivered Orders
If delivery fails due to:
Incorrect address or phone number
Recipient not available
Refusal to accept the parcel
The package will be returned to us. We may deduct a reshipping or reverse logistics fee before reattempting or refunding.
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8. Delays in Delivery
While we work with reliable courier partners, delays may occur due to:
Weather conditions
Lockdowns or regional restrictions
Courier issues or natural calamities
In such cases, we will keep you informed via email or phone.
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9. Packaging
All items are packed securely to avoid any damage during shipping. If your package arrives tampered or damaged, please refuse delivery and contact us immediately.
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10. Contact Us
For shipping-related queries, contact us at:
Fashion City India
Email: fashioncityindia18@gmail.com
Phone: +91 9601511596
Website: www.fashioncityindia.com